Your organization—any organization—is a collection of processes. These processes are the natural business activities you perform that produce value, serve customers and generate income. Managing these processes is the key to the success of your organization.
Unfortunately, most organizations—probably yours—are not set up to manage processes. Instead they manage tasks. Think about it. Isn’t your company organized around functions (the manufacturing department, the radiology department, the sales department, the customer service department)?
Business Process Management (BPM) enables you to eliminate the inefficiency that is built into most cross-functional processes while simultaneously improving customer satisfaction, thereby improving business results even in a challenging business environment.
The Business Process Management program provides tools and techniques you need to regain and maintain a cross-functional focus that:
Volume Discount available for Companies registering 3 or more individuals.
Thursday and Friday, 9:00 a.m. – 5:00 p.m.
October 19 – 20, 2017
4200 54th Avenue South
St. Petersburg, FL 33711