Creating a Customer-Centric Culture Program
Fee: $1695/Per Person
Six keys to creating a customer-centric culture where the humans at your company (employees) connect with and provide great customer experiences to the humans (customers) who buy your products and services.
The Creating a Customer-Centric Culture program provides tools and techniques you need to foster cross-functional collaboration, deliver faster service and improve processes to enhance your customer experience. It will help you:
This program will benefit any leader or manager who believes cross-functional collaboration and a focus on customer value are critical to sustainable business success.
In addition to open-enrollment offerings, we also deliver Customer Experience training programs exclusively for a group or team within a single organization. All courses can be offered on a contract basis and may be tailored to fit your exact organizational needs. Contact us at 800.753.0444 or firstname.lastname@example.org for more information.