All of our open-enrollment programs are designed to help participants assess their leadership effectiveness in a safe learning environment. The rich interactions with highly experienced peers from a wide variety of successful organizations promote personal reflection, insight and behavior change.
Leadership Development Program (LDP)®
For experienced managers ready to take leadership to the next level, this flagship 5-day Center for Creative Leadership (CCL®) program has been in use for 30 years and is ranked as one of the top programs of its kind. Based on the most recent leadership research, this developmental process uses a variety of in-depth self-awareness tools and activities to enhance leadership capabilities for driving results.
Maximizing Your Leadership Potential (MLP)
For first-time managers, newly-promoted managers or managers of individual contributors, this 3-day Center for Creative Leadership (CCL®) program prepares individuals to achieve lasting results through people.
Mastering Conflict Dynamics (MCD)
For leaders at all levels, this 3-day program focuses on the root causes of conflict and strengthens skills in listening, resolving conflict and managing difficult conversations.
SHRM-CP® and SHRM-SCP® Certification
Our certification preparation course is designed primarily for individuals seeking SHRM-CP or SHRM-SCP certification.
Business Process Management (BPM) Program
During this 2-day experience, attendees will obtain the tools and develop skills to regain and maintain a cross-functional focus that optimizes work processes and fosters innovation and teamwork.
Transforming the Customer Experience (CX) Program
This 2-day program prepares leaders – regardless of level or role within the organization – to enhance efficiency, improve customer satisfaction and drive growth. Participants develop skills to lead organizational change and creativity within their organization and learn to bring together innovators, process owners and technology experts to transform the customer experience.
For the fourth year in a row, the Center for Creative Leadership (CCL®) ranked No. 4 overall in the 2017 Financial Times worldwide survey of executive education. CCL has earned a Top 10 ranking for 16 consecutive years and remains the only institution among 85 in the survey focused exclusively on leadership development.
12 Challenges Facing New Managers
White Paper
by Center for Creative Leadership
@EckerdExecEd
