EFFECTIVE POLICY DATE: August 3, 2020
Eckerd College Executive Education (“Eckerd College EE”) offers assessments and assessment-based programs. Data is collected on individuals and sometimes used in research studies. We take seriously our responsibility to protect the confidentiality of individual participants.
LDI Leadership Portal – ldiportal.eckerd.edu
Conflict Dynamics Profile (CDP) – onlinecdp.org
Entrepreneurial Mindset Profile (EMP) – survey.emindsetprofile.com/practitioner and https://survey.emindsetprofile.com/login.php
Mediation Training Institute (MTI) – mediationworks.com/active-programs
WHAT PERSONAL INFORMATION WE COLLECT AND HOW
We collect only such Personal Information as necessary to (i) provide our Products or Services to you; (ii) inform you about our Products and Services; (iii) continue our research in the field; and (iv) improve our Site, Products or Services, and your experience interacting with us. We describe below the different ways in which we collect or obtain Personal Information.
Practitioners are defined as anyone who registers or creates an account with the purpose of becoming certified and managing assessment programs on Eckerd College EE Assessments Sites. We collect the Practitioner’s name, email address, contact information, professional experience, Session Data, and other information to evaluate and create a Practitioner account. A Practitioner must agree to additional terms and conditions before being authorized to create and manage programs and assessments on Eckerd’s EE Assessment Sites.
Participants are defined as anyone assigned to complete an Assessment on Eckerd College EE Assessments Sites administered by either Eckerd College or a Practitioner. We collect the Participant’s name, email address, contact information, Assessment responses, Session Data, and other information you may choose to provide or associate with your account. In some cases, we ask questions to which the response is optional (such as demographic questions), and these questions are identified as such. You are free not to respond to these optional questions.
HOW WE USE PERSONAL INFORMATION
In connection with Assessments—We use the responses to an Assessment to score the Assessment and to generate Reports and other data related to the Respondent. We sometimes combine data from multiple Respondents (for example, in Team Reports). We may also combine Respondent data with our general research data, or compare or associate Respondent data with other Respondent data. Certain subsets of this data are made available to our Practitioners and Research Partners, but your Personal Information is only shared with a Practitioner if (i) you complete an Assessment through a program created by that Practitioner or (ii) you have elected to do so through additional consent.
We use Personal Information in order to provide and enhance the Products or Services that we offer as explained below:
To facilitate the use of Eckerd College EE Assessments Sites—We use Session Data and Single Sign On (SSO) to ease navigation throughout the Eckerd College EE Assessments Sites, to enhance navigation, keep track of login name and password in order to avoid requesting identity information when the visitor moves from page to page or to access our third-party Learning Management System (LMS) and in general to enhance the quality of our Site and the content provided on the Site.
For research purposes—We may use aggregated Assessment Data pertaining to Participants Assessments as part of ongoing research and management of the psychometric norms which are updated on a periodic basis. After five years, all identifiable Participant and Rater information may be made anonymous and the associated feedback report will no longer be accessible through Eckerd’s EE Assessments Sites.
For navigation purposes—We may use aggregated Session Data to better understand how our Site is navigated, how many visitors arrive at specific pages, which pages or content attract more viewers, the length and frequency of stays at our Site, the different types of searches of our Site content and databases, the types of browsers and computer operating systems that our visitors use, and the IP addresses from which visitors connect to our Site, in order to improve our Site and enhance our content. We may use IP addresses to gather broad demographic information—information that is not associated with any individual, and is therefore anonymous. We may also use aggregated Assessment responses and other data to improve our Products and Services.
For maintenance purposes—We may use IP addresses and Session Data to diagnose problems with our server, and to administer our Site.
TO WHOM WE DISCLOSE PERSONAL INFORMATION
From time to time, we may disclose Personal Information to someone other than the individual who provided the information as follows:
Practitioners—Eckerd College Executive Education provides its Practitioners with the information that they need to properly complete or interpret Assessments. If you take an Assessment at the direction of one of our Practitioners, that Practitioner will receive a Report or Reports based on the Assessment you took and the responses you provided to that Assessment so that the Practitioner may properly counsel or advise you or provide you with other services. If you purchase Products or Services for use by another individual (for example, as a gift), then we may provide the recipient of such Products or Services with your Personal Information.
Service providers—We may engage certain third parties to perform functions and provide services to us, including, without limitation, customer relationship management, contract management, order fulfillment, hosting and maintenance, database storage and management and business analytics.
The Public—If you are or become a Certified Practitioner, we may share information regarding your certification, such as your name, the instruments in which you are certified/qualified, the date(s) of your certification/qualification, and the current status of your certification/qualification with the public. In addition, certain Sites offer publicly-accessible blogs or community forums and any Personal Information you provide on these blogs or forums may be read, collected, and used by others who access them.
To defend or enforce our rights—Eckerd may use Personal Information to protect itself or to protect the Site, to respond to a breach of its Terms of Service, to prevent fraudulent activity, or where it is necessary to pursue available remedies. If a Practitioner or Participant neglects to pay amounts due and owing to Eckerd, Eckerd may send that contact name, contact information, and account information to a third-party service provider for collection of overdue payments.
Law Enforcement; Litigation—Certain federal, state, local, or other government regulations may require that we disclose information that we hold. In such cases, we will use reasonable efforts to disclose only the Personal Information required under applicable law, such as in response to a facially valid court order, warrant or subpoena issued or made by a court, person or body. We may use or disclose Personal Information (a) if we believe in good faith that a law, regulation, rule or guideline requires it; or (b) to a person who needs the information because of an emergency that threatens the life, health or security of an identified group or person.
Research data—Other than as stated above, if Eckerd provides a third-party with Personal Information all identifiable information is removed. All other research data will be in the form of aggregated data and used for product development, research, or statistical analysis. Aggregated data is created from records that are stripped of all personal identifiers, such as aggregated Assessment responses.
COOKIES AND OTHER TECHNOLOGIES
HOW WE RETAIN PERSONAL INFORMATION
We retain Personal Information on Assessment Participants and Raters for at least five years. Thereafter, we may retain Assessment responses and other data in non-personally-identifiable format for as long as the information is needed.
HOW WE PROTECT PERSONAL INFORMATION
We follow generally-accepted industry standards to protect Personal Information, both during transmission and once we receive it. We use administrative, physical, and technical measures designed to protect Personal Information from any unauthorized access, loss, misuse, disclosure, alteration, or destruction.
When we need to transfer information out of our firewall, we use industry-standard technological means to protect Personal Information while in transit through the Internet. We use encryption and a comprehensive authentication protocol to provide reasonable security.
No method of transmission over the Internet, or method of electronic storage, is fully secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We exercise reasonable efforts to keep your Personal Information accurate. However, we need your help in making sure that your Personal Information is correct in our systems. Please notify us of changes to information that you have previously provided by contacting us as indicated in the “Contact Us” section.
Right of access, modification—If you wish to have access to your Personal Information, or to correct or update the Personal Information that you have provided to Eckerd, please contact us with proof of identity, as provided in the “Contact Us” section.
Right of deletion—If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us with proof of identity, as set forth in the “Contact Us” section. We will accommodate your request to the extent practicable, and to the extent that it does not otherwise conflict with any of our other obligations. We reserve the right to retain and use your information as necessary to comply with our legal obligations, research purposes, resolve disputes, and enforce our contractual agreements.
Right to opt-out of marketing communications—Particitioners, if you would prefer not to receive marketing or promotional emails from us that may relate, for example, to new services or offerings, you may opt-out of receiving these communications by clicking here leadership.eckerd.edu/opt-out to (i) deregister your account; or (ii) change or edit your preferences.
Eckerd College EE Assessments’ personal information is not used for marketing purposes.
Right to block cookies—You have the right to block cookies and pixel tags. Most browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies, or prompt you before accepting a cookie from the Site that you visit. If you decide not to accept our cookies, you may not be able to access portions of our Products or Services.
By email: firstname.lastname@example.org
By phone: 800-753-0444 (toll-free when calling from the United States)
Attn: Executive Education
4200 54th Ave S.
St. Petersburg, FL 33711