The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs.
Created by MTI, the Conflict Dynamics Profile (CDP), an assessment instrument dealing with conflict behaviors in the workplace, provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict. Two versions of the instrument – the CDP-Individual (CDP-I) and CDP-360 – provide practical solutions for promoting more effective conflict resolution. Based on these triggers and responses, the Conflict Dynamics Profile then provides practical approaches for improving behaviors that promote more effective workplace conflict resolution.
For the 17th year in a row, the Financial Times ranks CCL as one of the world’s Top 10 executive education providers in the 2018 survey of executive education! CCL remains the only institution among 85 in the survey focused exclusively on leadership development.